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Dentsu ANZ has made the key appointment of John Riccio as CEO of Merkle, its customer experience management business (CXM) across Australia and New Zealand.

Riccio will start in early 2022, from his most recent position as experience consulting partner APAC, EY.

John Merkle is an expert at leveraging emerging technology that supports sustainable growth at pace, and will play a critical role in…



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